BÜHNEN Service and Customer care
We attach a high value to our quality. So the continuous improvement of our customer service is an important part of the BÜHNEN philosophy.
That is why BÜHNEN offers a cost- and time-saving maintenance service as useful supplement to its know-how.
For repairs where on-site implementation is neither economic nor practicable, BÜHNEN has set up one of the most modern repair workshops in Bremen.
- For melting devices, application heads and components
- Perfect cleaning with the latest technology as well as replacement, assembly and check of all gaskets
- Replacement of worn, defective or missing parts - assembly and check
- Consideration of locally applicable statutory safety regulations and warranty periods
- BÜHNEN technicians with first-class training
- Workshop equipped with the latest technology
- Considerable cost savings, depending on scope of repair, as compared with a new system
- Reduction of down times through leased equipment
- Immediate access to all parts to be replaced
- Exclusive use of original BÜHNEN spare parts
To simplify the procedure for our customers, you will be provided with a competent contact as attendant for the return service as well as during the entire repair transaction.
Customers will receive a detailed cost estimate - if necessary with an alternative offer for a replacement - within three days.
Before the repaired system is dispatched, it is thoroughly checked and tested. Our qualified technicians guarantee not only the high degree of requirements that are made towards BÜHNEN systems but also the worldwide safety and quality standards as well. We can guarantee reliable function, quality and safety with original BÜHNEN spare parts and components.